Privacy Policy
Privacy Policy – RiderPro
Effective Date: 05 June 2026
RiderPro ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use the RiderPro mobile application and related services.
Information We Collect
Personal Information
When you register or use RiderPro, we may collect:
Full Name
Mobile Number
Email Address
Profile Information
Vehicle Information (for drivers)
Location Information
RiderPro uses location services to:
Identify nearby drivers
Calculate pickup and drop-off locations
Provide live ride tracking
Improve ride matching and navigation
Location data may be collected while the app is in use to provide ride-booking functionality.
Device Information
We may collect:
Device model
Operating system version
App version
Device identifiers
Crash and diagnostic information
How We Use Information
We use collected information to:
Create and manage user accounts
Process ride requests
Match riders with drivers
Provide live tracking services
Improve app performance
Provide customer support
Detect fraud and misuse
Comply with legal obligations
Information Sharing
We may share limited information:
Between riders and drivers to facilitate rides
With service providers supporting app operations
When required by law or legal authorities
We do not sell users' personal information to third parties.
Data Security
We implement reasonable security measures to protect user data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
User Rights
Users may:
Access their information
Request correction of inaccurate information
Request account deletion
Contact us regarding privacy concerns
Children's Privacy
RiderPro is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
Contact Us
For questions regarding this Privacy Policy, please contact:
RiderPro
Email: help@riderpro.in
By using RiderPro, you agree to the collection and use of information as described in this Privacy Policy.